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Cancellation Policy

Cancellation Policy – Solar Strength (Pty) Ltd

At Solar Strength, we recognize that circumstances can change. Should you need to cancel your order after making a payment, we are committed to assisting you with a clear and efficient cancellation process.

To request a cancellation, please email our Sales Team with the following information:

  • A brief reason for the cancellation

  • Your banking details for the refund process


Cancellation Terms and Conditions:

  • Cancellations requested within 72 hours of placing your order will be processed without any penalty.

  • Cancellations requested after 72 hours will be subject to a 5% cancellation fee. This fee covers administrative, processing, and handling costs associated with your order.


We strive to process all eligible cancellations and refunds promptly and with minimal inconvenience to you.

For any further assistance or questions regarding this policy, please do not hesitate to contact our team. We are always here to assist you.

Thank you for choosing Solar Strength (Pty) Ltd.

 

Solar Strength is a physical and online store supplying solar, inverter, and renewable energy products for residential and commercial use.
Registration NO: 2025/681605/07
Telephone: +27 76 204 1628 Sales Email: sales@solarstrength.co.za
Working Hours

Mon-Fri: 9 AM – 6 PM

Saturday: 8 AM – 4 PM

Sunday: 8 AM- 3PM

Office
Address: 5 Press Ave, Selby, Johannesburg, 2092 South Africa
076 204 1628

Please contact Sales for assistance with Administration and the RMA (Returns & Warranty) department.

Get In Touch
Payment Terms We accept EFT(Electronic Bank Transfers)
© 2026 SOLAR STRENGTH (PTY) LTD. All Rights Reserved.

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